Contact Us

Contact us via: puntoofa@gmail.com

Need assistance with your order? 

Whether you need assistance with an order, have a question about one of our products, or simply want to get in touch, we'd love to hear from you.

Please contact us through a request on Discord. To help us assist you as quickly as possible, please include:

• Your full name

• Your order number (if applicable)

• A brief description of your enquiry

• Photos, if you're reporting a damaged or incorrect item

We aim to respond to all enquiries within 2-4 business days. During product launches, holidays, or other busy periods, response times may be slightly longer, but we'll always do our best to get back to you as soon as possible.

Thanks for supporting Puntoofa—we're grateful to have you as part of our community!